Our Policies
International Orders
None!
Currency
U.S. Dollars Only!
Sales Tax
Any products shipping to the state of California and/or New York will have sales tax added in accordance to the states laws and regulations.
How to Order/Payment Options
Online Only, Pay Pal, and Major Credit Cards Only!
Standard Ground U.S. Shipping (4-7 business days)!
U.S. orders only, will be shipped via UPS, DHL, or U.S. Postal Service Priority Mail. Most packages arrive within 4-7 business days. (not a guaranteed service)
Delivery Time
Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.
Return Policy
In order to return merchandise, you must obtain an RMA number from our Customer Service Department.
You may return any unopened merchandise in its original condition, including original packaging within 15 days of receipt of your purchase, and you will receive a full refund less shipping charges. Please don't forget to include the RMA number that will be emailed to you with your return.
We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
Please make your selections carefully when ordering.
We require the following information to process your return.
(If this information is not included, we will be unable to process your return.
- RMA number
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise
Please return the merchandise to:
SexyFumes.com
RETURNS DEPARTMENT
1025 N Cambria Pl.
Anaheim Ca, 92801
Out of Stock Items.
If an item is not on our website, we do not currently have it in stock. If an item is out of stock at the time of your order, you will be notified via email and a credit will be issued to your account/credit card.
Legal disclaimer.
We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice. Please allow 24 to 48 hours of processing before items will ship. Delivery takes between 4 to 7 business days, thank you for your patronage.